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Feel Free to Get in Touch
Address:
8 Salisbury Street,
Crosskeys,
Caerphilly, Wales
Phone: 07341256229
Email: Silvalicious.uk@gmail.com
Frequently Asked Questions
Do you offer bespoke designs?
Answer: Yes I do indeed! Please do not hesitate to contact me so we can talk through any design you may have in mind.
How much is postage?
Answer: Postage and packaging is £3.85 which covers Royal Mail First Class Signed postage within the UK
For Overseas postage costs, please use the Contact us page to get a quote.
How long is your turnaround time?
Answer: For ready made items, I can pop these in the post either same day or next day, depending on time and day of order.
For customised pieces, depending on the design, these can take anywhere from 3 to 10 days.
What is your returns policy?
Answer: If an item is faulty or you are not happy with it, please return in the original packaging, unworn within 30 days for a full refund.
I’m afraid Earrings are excluded from this returns policy due to hygiene reasons.
Once an item is received back to me, I will then issue a refund for you.
Do you post overseas?
Answer: This can be arranged by contacting me via the Contact Us Page or directly via email to @Silvalicious.UK@gmail.com